Frequently Asked Questions (FAQs)

What types of products do you sell?

We offer a wide range of authentic Moroccan traditional products, including handmade crafts, artisan tools, cooperatives’ creations, and officially sourced items from registered companies and suppliers.

How can I place an order online?

You can easily place an order by visiting our website, browsing the products, and adding your selected items to the cart. Then proceed to checkout and follow the on-screen instructions.

What payment methods do you accept?

We accept secure online payments including credit/debit cards, PayPal (if available), and other trusted payment gateways depending on your region.

What is your shipping policy?

We ship orders worldwide using verified and reliable delivery services. Shipping costs and delivery times vary based on your location. You will receive a tracking number once your order is shipped.